Key Account Manager (Soft Services)Salary: £47,000 per annum Location: Multi-Site Role – Oldham, Heyward & Manchester (predominately based at Oldham site)Working Pattern: Monday to Friday (with flexibility across shift patterns) - This role is based on site 5 days per week.Shape the future of workplace experiences. Lead with purpose. Deliver with impact.We're on the lookout for a Key Account Manager who's ready to take the lead across three key sites where we deliver Catering, Cleaning, and Security services. If you\'re someone who thrives in a fast-paced, people-first environment and is driven to make tangible improvements every day — this is the role for you.This is more than just facilities management. It's about creating environments where teams can do their best work, where clients feel the difference, and where you play a pivotal role in shaping success — for people, planet, and performance.What You'll Be DoingLeading and inspiring multi-site FM teams across Oldham, Heywood and ManchesterDriving service excellence across all service linesEnsuring full compliance with SLAs, KPIs and statutory requirementsDeveloping strong client relationships and managing contracts commerciallyChampioning high standards of safety, customer care, and operational deliverySupporting employee engagement across all shift patternsManaging the employee life cycle and developing your team's potentialTaking full ownership of budgets and P&L performanceWhat You Bring to the Role2 years\' experience managing multiple sites in a Facilities Management environmentProven background in soft FM services – Cleaning and Security are essentialDemonstrated financial acumen and contract management skillsConfident managing blue-collar teams and driving operational improvementsExperience in water provision? That's a bonusSIA Licence holder or willing to qualifyIOSH trained or ready to developA natural communicator with excellent stakeholder engagement skillsValid driving licence and flexibility to travel across sitesAt 14forty, we're here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our 'people and planet first' approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.For more information about careers at 14forty and our benefits please visit: Careers at 14fortyJob Reference: com/2506/99957001/52602795/SU 14FortyCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!