Apprentice Project Coordinator (Admin Support)
Location: Hull, UK
Company: Harro Group
About Us
Harro Group is a market leader in the design, manufacture, and supply of pumps, pumping systems, and bespoke pump projects. We are a dynamic and growing company based in Hull, known for delivering high-quality engineering solutions.
We are now looking for an Apprentice Project Coordinator (Admin Support) to join our Projects and Operations team. This is an excellent opportunity for someone starting out in their career who wants to develop valuable office, administration, and customer service skills while working in a supportive and professional environment.
Job Description
As an Apprentice Project Coordinator (Admin Support), you will provide vital assistance to our Projects and Operations team. You'll learn how to support the planning and administration of engineering projects, gaining hands-on experience across a range of administrative and customer-focused tasks. Training and guidance will be provided throughout your apprenticeship.
Key Responsibilities
* Be the first point of contact for all incoming telephone calls to the company
* Support customer communication, ensuring clear and consistent responses
* Assist in taking call-out jobs, loading them onto the system, and preparing job cards for customers
* Help maintain accurate and up-to-date project documentation and records
* Support in producing Operation & Maintenance (O&M) manuals for completed projects
* Carry out general administrative duties such as booking hotels and processing details on the system
* Assist with internal communication between team members, clients, and stakeholders
* Handle day-to-day admin tasks such as emails, phone calls, and correspondence
* Follow company policies and procedures while supporting compliance requirements
Requirements
* A genuine interest in developing a career in administration and project support
* Good organisational and time management skills
* Strong customer service focus and a friendly, professional manner
* Good written and verbal communication skills, with a willingness to learn
* Basic understanding of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) – training provided
* Ability to work independently as well as part of a team
* High attention to detail and accuracy
* Willingness to learn how to manage multiple tasks and prioritise effectively
* No previous office experience required — full training will be provided
Benefits
* Holiday: 20 days annual leave, increasing by 1 day per year of service up to 25 days, plus bank holidays
* Birthday Leave: An additional paid day off on your birthday
* Lunch: Free lunch provided daily
* Pension: Company pension scheme
* Parking: Free onsite parking
* Discounts: Access to Peakbox, providing deals and discounts at a wide range of retailers
* Wellbeing: Company Employee Assistance Programme
Job Types: Full-time, Apprenticeship
Pay: From £17,409.60 per year
Benefits:
* Additional leave
* Canteen
* Casual dress
* Company pension
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* On-site parking
* Store discount
Work Location: In person