Temporary Zoo Crew – Belfast (Must have Driving licence) Start – 23 March 2026 Temp contract - Seasonal Cover Summary of responsibilities and personal duties: To deal with visitors entering the relevant site, signposting, providing venue information, conducting tours, receiving fees for admission and to participate in all zoo wide promotions. To promote and process all commercial packages, i,e: membership schemes, including issuing and re-issuing membership cards and maintaining the database. To carry out all duties required in the souvenir shop including selling goods, re-stocking maintaining stock levels to satisfy customer needs, receiving and checking goods inwards, signing delivery notes pricing and merchandising as required. To ensure service and stock levels maximise sales and comply with Trading Standard regulations. To carry out regular stock checks and providing accurate information to management as required. Conducting basic analysis on sales trends to help with stock replenishment. To maintain cleanliness levels on the site. Removing waste, emptying bins in public and staff areas, and disposing of packaging and other materials from the Visitor Centre and adjoining the administration building in accordance with council procedures. To undertake general and specific cleaning duties, individually or as part of a team throughout all parts of the site; for example, the sweeping, mopping, polishing, litter picking and other relevant duties, of all public and staff areas, and toilets. To operate and use mechanical and electrical cleaning and polishing equipment. To assist and take part in the organisation of promotional campaigns, events and activities. To assist in the preparation of display material for exhibitions and education projects. To undertake general and specific labouring duties as directed, for example, dismantling, maintenance and storage of seating. To demonstrate the use of mobility scooters and record appropriate documentation. To provide administrative back up to the shift supervisors and other relevant zoo staff. Please note: There is a lot of heavy lifting, outdoor working walking up hills. Essential criteria Driving license and experience: Applicants must, as at the closing date: possess a full, current driving licence which enables them to drive in Northern Ireland, or, have access to a form of transport which will enable them to meet the requirements of the post in full [1] demonstrate by providing personal and specific examples, that they have at least one year's relevant experience of: cash handling and dealing with enquiries from customers general and specific cleaning duties, for example, of public and staff toilets. [1] Please be advised that this alternative is a reasonable adjustment specifically for applicants with disabilities who, as a result of their disability, are unable to hold a full, current driving licence. However please also be advised that, given the business need for the post holder to drive council-owned vehicles, as and when required, in order to fulfil the duties of the post then the reasonableness of this adjustment will be thoroughly considered prior to any appointment being made. Team working skills: the ability to work as a member of a team and on their own initiative. Customer care skills: an understanding of the principles of customer care and the ability to respond appropriately to the needs of customers. Oral communication skills: effective communication skills with the ability to provide information and advice to other members of staff and the general public. Written communication skills: a good standard of literacy with the ability to process membership schemes whilst maintaining the database and providing accurate information when conducting regular stock checks. Numerical skills: good numerical skills with the ability to undertake cash reconciliations, numerical computation and manual stock taking duties. Other information: Location: Belfast Zoo, Antrim Road Belfast Hours of work: 24 hours per week - Seasonal staff will work weekends & bank holidays. Rate of pay: £13.47 per hour plus accrued holiday pay Start: 23 March 26 Closing Date: 6th March by 4.00 pm If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on 02890 421047 or 07812 017416 to speak to one of our consultants. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.