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Senior support worker

Norwich
Permanent
ST MARTINS HOUSING TRUST
Support worker
Posted: 19 January
Offer description

Senior Support Worker role at ST MARTINS HOUSING TRUST

We have a temporary part‑time 24hrs per week vacancy (fixed‑term contract until 31st January 2027) for a Senior Shift Team Member. Shift work may include weekends and overnight shifts. Pay is £70.47 per overnight shift.

The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages.

The post holder will be part of a team providing person‑centred and trauma‑informed support to single homeless people living within homeless services accommodation.

You will be working across these four projects:

* The Somewhere Safe to Stay Hub
* Bishopbridge House
* Dibden Road Hostel
* St Martins House


Qualifications

* Someone with the passion and drive to support anyone finding themselves in this situation.
* Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
* Experience of supporting people who have poor mental health, addictions or who are ex‑offenders.
* Ability and willingness to be flexible.
* Someone to demonstrate confidence, adaptability and conscientiousness, have empathy with the people we support and the determination to make a difference.


Benefits

* A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
* Personal development programme tailored to your interests within our field of work.
* Up to 29 days holiday and from your first day an additional birthday holiday to be taken in your birthday month.
* Employee Assistance Programme (EAP) – 24hr helpline and up to 6 sessions of face‑to‑face, telephone or online counselling, per issue, per year, including CBT.
* Access to GP appointments 24/7 365 days a year.
* Salary sacrifice schemes – lower tax contributions and increased pension payments. Non‑cash benefits such as bikes, technology, including laptops and smartphones.
* Discounted products and services, including Blue Light discount card, wellbeing platform, pension scheme and life assurance.


Seniority level

Entry level


Employment type

Part‑time


Job function

Other


Industries

Individual and Family Services

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