Job Description
Field Service Engineer Coffee Machine ManufacturerLocation: CarlislePackage:Salary: £33,000 - £38,000 basic (DOE)Bonus: Potential annual bonus of 5% of basic salaryCompany Van: Available for private useExpenses: Company credit card and fuel card providedPension: Employer contribution of 10% (no obligation for employee contribution)Additional Benefits:Death in Service (4x annual salary)Paid travel time (£20 per hour)25 days annual leavePrivate medical insuranceFull uniform and PPE providedLaptop and company phoneSick payFull extensive product trainingOvertime:Weekend rota (1 in 4): £26 per hourBank Holiday rate: £35 per hour + £50 per day standby paymentWeekday overtime: £26 per hour (no limit on weekday overtime)Job OverviewAs a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of our commercial coffee machines across a variety of customer sites, including hotels, restaurants, cafés, offices, and retail locations. In this role, you will provide technical support, troubleshooting, and customer training to ensure our machines operate at peak performance.The PersonWe are looking for engineers with a strong technical background in electromechanical servicing, ideally within the coffee industry or as a field service engineer. Candidates with experience in related sectors will also be considered, including:Vending machinesCommercial catering equipmentHot taps and plumbed water coolersWhite goodsWarewashing equipmentThis role requires strong customer service skills, as you will interact with clients daily.
You should also have a solid mechanical and electrical aptitude to diagnose and resolve technical issues effectively.If you are a self-motivated engineer looking to join a leading company in the industry, wed love to hear from you!TPBN1_UKTJ