Fantastic opportunity for an experienced Administrator to work for this established Distribution Company in Stevenage.
You will be working as part of a large team in an open plan, fast paced office environment, providing administration support to the Account Managers and making sure that the orders taken by the project team arrive in a timely fashion, pass through the operations department as required and are dispatched to the customer as required.
Main Duties will include:
* Dealing with an existing customer base of business clients
* Dealing with incoming calls and emails from your clients on a daily basis
* Providing quotations for products
* Liaising with Suppliers, ordering products
* Dealing with Goods In queries and issues
* Processing orders through to delivery with the customer
* Dealing with stock management and delivery dates
* Dealing with returns of faulty or incorrect items, arranging refunds or credits
* Responsible for export compliance paperwork (liaising with the Export Administrator)
* Quarantine stock management
* Credit notes applications
* Shipping prioritization
The Ideal Person:
1. Great communication skills as you will be dealing with a variety of individuals.
2. Excellent team player - happy to help out
3. Extremely customer focused - someone with a desire to get things right first time
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