A leading Managed Service Provider in the UK seeks an IT Support Engineer to manage customer support requests from a client site. This role entails providing first and second line support, escalating issues as needed, and maintaining compliance with SLAs. Ideal candidates will have prior service desk experience and knowledge of Active Directory, DNS, and various Microsoft technologies. Enjoy a supportive environment with growth opportunities, structured training, and numerous benefits such as annual leave, health plans, and a company pension.
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