Overview
We are seeking an experienced and dynamic Operations Manager to oversee our daily operations and ensure the efficiency of our business processes. The ideal candidate will possess strong leadership skills, a strategic mindset, and a passion for optimising operational performance. This role is crucial in driving productivity, enhancing customer satisfaction, and fostering a culture of continuous improvement within the organisation.
Duties
* Develop and implement operational strategies to achieve organisational goals and objectives.
* Oversee daily operations, ensuring adherence to company policies and procedures.
* Manage and mentor a team of staff, fostering a positive work environment that encourages professional development.
* Monitor key performance indicators (KPIs) to assess operational efficiency and implement improvements where necessary.
* Collaborate with other departments to streamline processes and enhance overall service delivery.
* Conduct regular audits of operational processes to ensure compliance with industry standards and regulations.
* Prepare reports on operational performance for senior management, providing insights and recommendations for improvement.
* Identify opportunities for cost reduction while maintaining quality standards in service delivery.
Experience
* Proven experience in an operations management role or similar position within a relevant industry.
* Strong understanding of business functions such as HR, finance, marketing, and supply chain management.
* Excellent leadership skills with the ability to motivate and inspire teams towards achieving common goals.
* Exceptional problem-solving abilities with a keen eye for detail.
* Proficient in data analysis and performance metrics; experience with operational software is advantageous.
* Strong communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all levels.
* A degree in business administration or a related field is preferred but not essential; relevant experience will be considered equally valuable. If you are ready to take on this exciting challenge as an Operations Manager and contribute to our success, we encourage you to apply
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Benefits:
* Company pension
* On-site parking
* Store discount
Work Location: In person