Overview
JOB PURPOSE: The post holder will work to deliver the Medical Workforce Strategy through the implementation of medical workforce projects, including temporary medical agency utilisation and the deployment of medical workforce using e-rostering/bank systems.
Responsibilities
* Work within a Medical Deployment/Bank Office team to provide a quality medical deployment service within Leeds Teaching Hospitals NHS Trust.
* Manage Resident doctor rota gaps, recording of resignations, swaps, absence, sickness, and booking Internal Bank doctors and Agency doctors as requested by medical departments.
* Ensure that the e-Rostering system has the correct Doctors Roster System (DRS) templates against each roster.
* Upload Resident doctors and align them to rosters from the electronic staff Record (ESR).
* Produce live rosters from the templates.
* Manage real time resignations, swaps, sickness, and absence recording on the e-Rostering system.
* Identify and monitor breaches of safe working hours that will impact patient care as stipulated within the rules of the Resident Doctor Contract 2016, escalating and identifying alternative solutions.
* Manage Resident doctor rota gaps including securing the recruitment of medical bank staff and temporary staffing solutions in conjunction with senior medical staff.
* Advertise out medical locum gaps through messaging, emailing and phone calls and coordinate the recruitment of medical bank staff in collaboration with the Medical Deployment Assistant.
Knowledge, Skills and Experience Required
* Significant administrative experience, preferably in the NHS or similar complex organisation.
* Knowledge and awareness of good practice in administrative processes associated with the recruitment and deployment of staff, including employment checks.
* Working knowledge of medical staffing employment practice and Resident Doctor Contract 2016.
* Ability to communicate with staff, medical staff, and managers at all levels.
* Effective and adaptable interpersonal and influencing skills including negotiation skills and an ability to remain calm in tense situations.
* Excellent communication skills and the ability to deal with staff using tact and diplomacy.
* Experience in a customer-focused and facing environment and dealing with matters of a confidential nature.
* Advanced keyboard skills — able to produce professional letters, spreadsheets, reports, etc.
* Ability to analyse and assimilate information relating to staff rotas as a basis for identifying and resolving potential problems.
* Have sufficient knowledge of Healthroster/Bankstaff within 6 weeks on entry to post to enable the production of non-routine reports.
* Capacity to prioritise workload, meet challenging timescales, and organise own workload.
* Previous experience of providing supervision and support to junior team members.
* Proven experience of taking accountability and responsibility for decisions made.
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