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Customer service operative

Hounslow
Invision Group
Service
€40,000 - €60,000 a year
Posted: 14h ago
Offer description

Join to apply for the Customer Service Operative role at InVision Group Ltd

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This range is provided by InVision Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Customer Care Operative Required - North West London Area - Up To £45,000 + Company Van & Tools + Bonus + Full Benefits Package

Invision are currently representing a leading Construction company who are recruiting for a Multi-Skilled Operative to cover sites across the North West London area. This is to carry out warranty repairs on new build properties.

Key Duties:


* Liaising directly with the aftercare / customer service teams in relation to defects that require immediate repairs and response.
* Experienced in repairing defects, which includes (but not limited to): carpentry work, doors, kitchens, plumbing and pipework, wall and floor tiling
* Carrying out repairs of defects within occupied buildings and live environments.
* Liaising with the Customer service teams, updating them on progress of works carried out.
* Carrying out repairs of defective work with the high possible regards to health and safety, ensuring compliance to health and safety at all times.
* Ensure works are completed as soon as possible on the first visit, if this is not possible then liaise with the customer service teams in order to draft in a specialist if required.
* Communicating with client representatives in a polite and professional manner.
* Upholding the image of the company maintaining a professional and smart appearance at all times.
* Occasionally supervising others to carry out works, inspecting the quality of work being carried out, adhering to health and safety procedures.
* Time management, organizing days accordingly in order to get the most possible work done within the working day which includes overtime as and when required

What is in it for you?

* A basic Salary up to £45,000
* All travel fully paid for via Company Fuel Card / allowance
* A Company Van
* Company Tools
* 10% Bonus
* Contributory Pension Scheme
* Private Healthcare Plan.
* Performance Related Bonus starting at 5% of basic salary.
* Life Cover Scheme
* 25 Days annual leave per year


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Construction

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