Responsibilities
* Serve our customers in an efficient, professional and courteous manner at all times
* Ensure guests receive the highest standard of customer service at all times
* To promote a happy and welcoming atmosphere within the venue
* To work both alone or as part of a team being responsible ensuring that all our guests needs are met to the highest possible standard.
* Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries
* To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager
* Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required
* Adhere to Company policies and procedures
* Undertake other reasonable duties in line with business demands
* Be smart, polite, professional and well presented at all times
* Excellent verbal communication and customer care skills
* Flexibility and adaptability
* Demonstrate a passion for quality service and standards
* Interpersonal skills
* The ability to work with a smile on your face whatever the weather
* To work with honesty and integrity
Qualifications
* Excellent verbal communication and customer care skills
* Flexibility and adaptability
* Demonstrate a passion for quality service and standards
* Interpersonal skills
* The ability to work with a smile on your face whatever the weather
* To work with honesty and integrity
Benefits
Working as a casual member of our catering team we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group.
Uttoxeter Racecourse is one of the busiest racecourses within the Midlands, hosting many exciting race-days, the most notable of which being the Midlands Grand National.
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