Job overview
An opportunity has arisen for a Band 3 Healthcare Assistant to be a part of the experienced and friendly teams in the Children’s Outpatients departments, working cross site between the Royal Derby Hospital and Queens Hospital Burton, therefore the ability to access both hospitals is a requirement.
The Children's Outpatients Department is a busy area running clinics covering a wide range of specialities including General Paediatrics, ENT, Fracture and Orthopaedic, Surgery, Dermatology, Epilepsy and Diabetes, as well as Nurse lead clinics, and a busy phlebotomy service, with no two days ever being the same.
Applicants will need to be motivated, reliable and flexible, with a willingness to learn key skills related to this post. Experience is desirable but not essential as training will be provided. Excellent communication and organisational skills are key, as is a commitment to delivering quality care to our patients.
The Clinical Support Worker is an essential role within the Children’s Outpatients Department, assisting the wider multidisciplinary team with the smooth running of clinics, assisting in procedures where required and helping to facilitate a smooth journey through the department. The successful candidate will be fully trained in the running of clinics and clinical skills such as, weighing & measuring, taking and recording observations on children of all ages, venepuncture with ongoing training packages for further development of clinical skills as required.
Main duties of the job
* Provide a high standard of holistic, individualised care to our patients and their families
* Support all clinicians including registered staff in their duties
* Undertake all clinical responsibilities allocated and training as necessary to perform these skills
* Take and accurately record patient measurements and observations
* Act as chaperone to clinicians
* Run various clinics throughout the department including preparation of rooms, equipment and medical records
* Maintain mandatory training and appraisals
* Report all incidents to the nurse in charge and raise awareness through the Datix system
* Participate fully in quality assurance monitoring
* Have an awareness of relevant policies including safeguarding, infection prevention and control and health and safety.
Closing date of applications: 22 April 2026 (may close earlier if applications reach capacity)
Interview date: 6 May 2026
Working for your organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
* We see on average 4810 OP appointments a day.
* We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff
Detailed job description and main responsibilities
Detailed job description and main responsibilities: Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers
For further details / informal visits contact:
Name: Samantha Langley
Job title: Senior Sister
Email address: samantha.langley1@nhs.net
Telephone number: 01332 786815
Additional contact information
Sister Nicola Nutter 01283 511511 extension 6240
Sisters Kate Paling, Debbie Walters & Donna Shields 01332 786716
Person specification
Education, Training & Qualifications
Essential criteria: Maximum score 6
* NVQ Level 3 in Healthcare or equivalent experience
* Care Certificate based on the standards set by NHS England, Skills for Care and Skills for Health
* Be able to demonstrate a good standard of numeracy and literacy
Experience & Knowledge
Essential criteria: Maximum score 6
* Previous HCA experience within a hospital setting including taking of and accurately recording observations
* Understanding of the role of a HCA within the outpatient setting
* Experience of using EPR - Lorenzo and or Meditech V6
Desirable criteria: Maximum score 4
* Outpatient experience
* Experience of working with children & young people including complex needs
Skills & Ability
Essential criteria: Maximum score 6
* Able to demonstrate effective communication across the MDT as well as with patients and families
* Able to work flexibly to meet the needs of the service across 2 sites (RDH & QHB)
* Able to work on own initiative within constraints of the role
Desirable criteria:Maximum score 4
* Venepuncture
* Plastering
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