Job Description: Property Manager – Clinics (South) Staines TW18 3DZ – hybrid, 1-2 days per week in office with travel to clinics Permanent Full time 37.5 hours per week Salary £43200 - £54000 depending on experience Company Car We consider all types of flexibility wherever possible, including locations, hours and working patterns. We make health happen The role Management of all facilities management (FM) functions across a portfolio of Bupa Clinics. You’ll play the key role in providing the interface between the provision of FM services (delivered by the in-house Hard FM team and soft service providers) and the business. With substantial Facilities Management experience behind you, you’ll provide management input to complement, but not duplicate, the tactical and operational role of service providers. How you’ll help us make health happen Manage the implementation and monitoring of Property policies and procedures applicable to the sites Provide a link to the business unit ensuring Property underpins and supports business strategy Routine management of all Property contracts and auditing of key performance indicators to ensure agreed contract standards are met. Ensure that systems are in place to monitor performance. Regularly review service providers’ reports on achievements against targets and agree appropriate action to ensure targets are met or exceeded Work closely with the in-house Hard Services Team to ensure the effective maintenance of built and installed assets. Liaise with landlords where they provide these services to the clinics. Manage soft property services to ensure their delivery to meet the stakeholder needs Manage and monitor statutory compliance in accordance with Bupa polices and legislation Communicate with the service providers on site to ensure they meet business needs Take responsibility for facilitating successful and productive working relationships between all key stakeholders, such as Clinic Managers and Regional Operational Managers. Promote a partnership approach with service providers, built on co-operation, close liaison, honesty and information transparency Validation and authorisation of invoices from service providers Manage property related projects, such as small refurbishments Support the FM workstream in new fit-outs and acquisitions Support the business in the development of CAPEX plans and identify operational savings. Support environmental and health & safety matters on site You Proven extensive Facilities Management experience gained in a healthcare environment. BIFM Membership Possess a health & safety qualification – IOSH as an essential minimum, NEBOSH ideal Experience in the management of FM service contracts An influential negotiator with effective stakeholder management skills at all levels Strong written and verbal communication skills, adept at forging and sustaining strong business relationships Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. You’ll receive the following benefits and more: 25 days holiday pro rata, increasing through length of service, with option to buy or sell. Private Medical Health Insurance as a benefit in kind An enhanced pension plan and life insurance Various other benefits and online discounts Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Finance & Accounting Locations: Staines - Willow House Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.