Environmental Coordinator
Salary £29,154 - £32,393 Per Annum (depending on experience)
Fixed Base: Central Park, Worcester
Permanent, 40 Hours per week
We are looking for an experienced Environmental Coordinator to join our growing Estates team. Based in our Worcester office, you will play a key role in supporting the delivery of high‑quality environmental caretaking services, providing coordination and administrative support to our Environmental Caretaking Teams.
Working closely with colleagues, customers, contractors and local authorities, you will help ensure services are delivered efficiently, compliantly and to the highest standards.
Internal job title: Environmental Co‑ordinator*
Why Join Us
Join our growing team where you can make a real difference to services that help create clean, safe and thriving communities. You will be part of a supportive team, working with a wide range of stakeholders and contributing to the continuous improvement of our environmental services.
What You’ll Be Doing
* Provide coordination and administrative support to the Environmental Caretaking Teams and management.
* Advise and support customers in resolving queries and issues, managing expectations and identifying proactive solutions.
* Schedule, route plan and allocate work, ensuring tasks are prioritised and completed within agreed timescales.
* Maintain accurate systems, service records, inspection logs and compliance documentation.
* Respond to enquiries from across the business via phone, email and in writing.
What We’re Looking For
* Demonstrable understanding of or experience working towards ISO 14001 standards.
* Educated to Level 3 in Business Administration, or able to demonstrate equivalent relevant experience.
* Experience of maintaining accurate records, databases and compliance documentation.
* Experience of handling customer enquiries and complaints, including investigation and resolution.
* Experience of providing administrative and coordination support within a housing, environmental or facilities management environment is desirable.
Benefits
* 25 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
* Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave.
* Medicash membership for all employees, which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
* Health Cash Plan worth up to £1,700 per year with cashback for dental, optical, physio and complementary therapies and more.
* Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and based on employee contributions).
* Learning and Development opportunities.
* Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.
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