3rd Line Messaging Application Engineer - Perm
* Location: Basingstoke, 5 days on-site
* Type: Permanent
* Salary: £50,000 - £55,000 + Company Bonus + Benefits
* Clearance: Must be eligible for DV Clearance - Active SC Beneficial
A primary technical partner of the MOD are looking to add to their Infrastructure Messaging team, the role involves solving technical challenges and the on-going support of critical systems, whilst collaborating with wider teams in supporting the mission of keeping UK Defence agile and safe.
Your role will involve:
* Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep the incident record updated in accordance with agreed WI. Escalate where necessary.
* Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis.
* Monitor, investigate and fix any problems with the Nexor X500 DSA.
* Monitor, investigate and fix any problems with the Exchange 2003 Messaging system.
* Communicate and collaborate with the customer who is an intermediary to the end user
Your transferable skills and experience:
1. Knowledge of Simple Mail Transfer Protocol (SMTP)
2. Knowledge of X400 messaging