Role Overview
UltraLEDs is creating a new Head of Technical – LED Lighting Products role to provide senior leadership across product quality, electrical compliance, technical evaluation, and technical customer support for our LED lighting range.
This is a key leadership position responsible for ensuring our LED lighting products, power supplies, drivers, and control systems consistently meet the highest standards of safety, quality, compliance, and real-world performance.
The role sits at the centre of our product integrity and technical credibility. It requires a senior technical leader with strong experience working with electrical or lighting products, combined with proven team leadership and technical governance capability.
This is a senior technical management and leadership role. We are looking for an experienced technical leader with strong product and market understanding, governance capability, and a proven track record of managing teams in a fast-paced commercial environment.
Key Responsibilities
Technical Leadership & Governance
Act as the company’s senior authority on the technical performance, suitability, and compliance of our LED lighting products. Own technical standards, policies, and best practice across the business. Provide final technical sign-off on products entering or remaining in the product range and have authority to approve or reject products on technical grounds. Escalate serious or high-risk issues to the IT & Technical Director where appropriate.
Product Quality, Compliance & Risk
Oversee and coordinate product quality and compliance across the full LED product range. Ensure adherence to relevant UK and international electrical and lighting standards. Maintain oversight of testing, certification, and compliance documentation, working with internal teams and external partners as required. Monitor changes in the regulatory environment and ensure the business remains compliant. Take ownership of technical and compliance risk including investigation, corrective action, and resolution of significant issues.
Product Evaluation & Range Support
Work closely with the product buying team to support the introduction of new products. Lead the technical evaluation of LED lighting products, drivers, power supplies and control systems to ensure they are fit for purpose, compliant, and aligned with customer expectations. Influence product selection and ranging decisions through strong technical insight. Balance speed to market with technical integrity, quality, and compliance.
Customer & Sales Technical Support
Oversee the technical support function for customers and internal sales teams. Ensure customers and colleagues receive accurate, practical, and timely technical advice. Support complex or high-value customer projects where appropriate and contribute to, review, and approve technical material published by the company such as guides, blogs or whitepapers.
Bespoke Project Specification & Production Flow
Oversee the production of technical specifications and drawings for bespoke customer projects prepared by the technical support team. Ensure specifications are accurate, complete, and suitable for downstream use in in-house assembly and production. Work closely with the production team to ensure technical intent is clearly understood and delivered while identifying opportunities to improve processes and handovers.
Supplier & Partner Liaison
Work directly with suppliers and manufacturers on technical and quality matters. Manage relationships with external technical partners and testing laboratories to ensure products meet required technical standards and compliance requirements.
People & Resource Management
Directly line manage the quality team and the technical customer support team. Allocate technical resources effectively to meet business demands and develop high-performing teams with a culture of technical excellence, accountability, and collaboration.
What Success Looks Like
Success in the role will be demonstrated through:
* Consistent product quality and reliability
* Products that meet customer expectations in real-world use
* Strong compliance with relevant electrical and lighting standards
* Efficient introduction of new products without compromising safety or quality
* Accurate and trusted technical support delivered to customers and internal teams
About UltraLEDs
UltraLEDs is a leading supplier of LED lighting components to trade, commercial, and consumer customers across the UK.
We specialise in linear lighting, LED strip lighting, drivers, power supplies, and lighting control systems. Our products are used in commercial buildings, retail environments, event spaces, architectural lighting projects and residential installations.
We combine stocked product lines with bespoke solutions assembled in-house and work closely with trusted global manufacturing partners.
A deep technical understanding of lighting products, how they are used, and how they perform in real-world installations is central to our business and something we take extremely seriously.
The business has grown quickly and continues to expand. Strong technical governance, product quality, and customer-focused expertise are fundamental to that growth. The Head of Technical plays a critical role in supporting and sustaining this.
Candidate Profile
The successful candidate will have a strong background working with electrical or lighting products and a deep understanding of product quality, compliance, and technical governance.
Essential Experience
* Minimum 15 years’ relevant experience
* Strong experience with LED lighting or electrical products
* Experience overseeing product testing, certification, and compliance
* Proven leadership experience managing technical or quality teams
* Experience working directly with manufacturers and suppliers
* Strong understanding of how lighting products are used in real-world installations
Highly Desirable
* Experience within the lighting industry
* Knowledge of UK lighting and electrical compliance standards
* Experience supporting commercial lighting installations or specification projects
* Experience within lighting manufacturing, distribution, or product supply businesses
Industry Requirement
This role requires experience working with physical electrical or lighting products. Candidates whose experience is primarily in **IT infrastructure, software development, or digital systems will not be suitable for this role.
Typical Background of Successful Applicants
Candidates who are likely to be successful in this role will typically come from positions such as:
* Technical Manager within a lighting manufacturer or distributor
* Product Manager responsible for LED lighting products
* Technical or Compliance Manager within an electrical products business
* Manager with experience working in stage, TV or film
* Manager working in a related industry body or standards agency
* Quality or Compliance Manager responsible for electrical or lighting product standards
They will have practical experience working with LED lighting systems, drivers, power supplies, and control products, and understand how these products are specified, installed, and used in real-world applications.
Working Environment & Benefits
UltraLEDs is a fast-paced and growing business where no two days are the same. We operate within a supportive and collaborative team environment and offer flexibility to support modern family life.
Benefits include:
* Competitive salary: £60,000 – £65,000
* Private healthcare
* Perkbox monthly benefits
* 25 days holiday + 8 bank holidays
* Regular company events
* Two additional weeks’ holiday after five years’ service
* On-site parking