Sterling Recruitment Services are excited to be recruiting for a Credit Controller working for a global supplier of Materials based in Middlesbrough. This role is pivotal in assisting with credit risk and ensuring the financial stability of our clients operations. Duites and Responsibilities: * Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for non-payment * Monitor all promises of payment to ensure receipt and follow-up promptly with further contact as necessary * Assist in the prompt and accurate selection, preparation and issue of 7-Day letters. Escalating non-responding customers for next appropriate actions * Contact customers to resolve instances of payments received without remittance advices, ensuring any verbally communicated allocations are clearly noted and recorded for internal purposes. * Remove barriers to non-payment by reacting promptly and efficiently to requests for additional information and documentation * Liaise with appropriate parties to ensure any customer complex billing requirements are understood and correctly acted upon * Where appropriate, contact customers ahead of payment due dates to ensure all relevant invoices and other information/paperwork has been received * Contribute to the smooth running of the department and team by ensuring any problems or issues are brought to ...