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Are You
Someone who is passionate about customer service and looking for a field service role with a difference?
Interested in joining our growing team of drinks dispense industry specialists?
We install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including concerts, festivals, racecourses, stadiums, and arenas. We pride ourselves on delivering customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working At Innserve, You'll Enjoy
* Competitive salary (£26,246.50 pa) + a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
* Company Vehicle
* Generous holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'! You can also buy or sell holiday days to suit your needs.
* Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
* Personalised additional benefits: Tailor your benefits to your needs with our 'All Inn' flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
* Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
* Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your Typical Day As a Smart Dispense Technician
No two days will be the same! Our Smart Dispense system is central to any bar and offers a range of cutting-edge draught dispense solutions tailored to various needs. As a Smart Dispense Technician, you'll visit bars and restaurants to perform detailed technical and quality health checks and support with outstanding customer service. You'll build effective relationships with key customers, sanitising, servicing, and maintaining drinks dispense equipment. Your day is planned from your home postcode, and you'll receive full support, training, and guidance. This is an entry-level position with progression encouraged.
You'll Already Have
* Customer Service experience
* A Full UK Driving Licence
* Hospitality/Bar/Drinks Dispense experience is useful but NOT essential; comprehensive training is provided.
* The ability to work independently and remotely with a positive, can-do attitude aimed at delivering excellent customer experiences.
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Vehicle Repair and Maintenance
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