Overview
All applicants must have a full UK driving licence and the use of a vehicle for work purposes.
Team Leader – Community Planned Care
Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person centred innovative services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.
We are seeking to recruit a Team Leader into our Community Planned Care Services who is able to encourage a workplace culture based on respect and dignity for those in need of care and support. The service is community based and we provide care and support to customers in their own homes across the city, develop a wide range of skills and maintain their independence within the city of Sunderland. Customers within our Planned Care service have a diverse range of care needs and require a wide range of support.
Role
We are looking for experienced individuals who can lead and motivate a team of support workers to build a sense of community, encouraging our customers to have a voice, share their views, have choice, and feel at home. Qualified to at least NVQ/QCF Level 3 in adult social care or equivalent, with demonstrable experience of caring for and supporting adults. You will also have experience of supervising and leading in a care setting.
Responsibilities and Accountabilities
* Provide support to an agile Service Manager.
* Ensure the smooth and safe running of the service, including managing and creating the monthly rotas, updating and managing care plans, and supervising support workers, including inducting new team members.
* Oversee reporting such as medication records and health and safety checks.
* Work jointly with other professionals to ensure customers receive support designed to meet their personal needs.
* With the Care Co-ordinator, ensure provision of high quality, person-centred care and support, addressing practical, social and spiritual needs, and leading service delivery in line with Sunderland Care and Support values and Care Quality Commission (CQC) requirements.
We are keen to recruit individuals with integrity who can help ensure our company values are at the heart of everything we do. Our values are:
* Respect – Treat customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities we operate within.
* Innovation – Strive to achieve positive outcomes by thinking differently and learning from others.
* Integrity – Act fairly, ethically, professionally and openly in all we do.
* Caring – Provide safe, caring and personal services that support, protect and enable customers to live fulfilling lives.
* Partnership – Use energy, skills and resources to deliver the best outcomes, incorporating perspectives of all customers and stakeholders.
* Valued – Engage and consult with customers and staff to promote inclusivity and kindness, acknowledge excellent outcomes and practice, and support customers and staff to reach their maximum potential.
The job is extremely rewarding and in return we offer:
* 37 hours per week
* A starting salary of £31,022 rising to £33,699
* Designated rota pattern
* Excellent training opportunities
* A pension scheme
* Generous annual leave entitlement
* Career development opportunities
* A positive and rewarding job role and culture
* Work shifts on a rota including daytime, evenings, weekends, and Bank Holidays
Application and interview process
Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.
Please note that all communication regarding your application for this post will be sent to the email address that you registered with North East Jobs. We will contact shortlisted candidates by email to confirm the arrangements for interview and an online assessment (if applicable). Please check your email inbox after the closing date for notification, as you will not be notified by any other means. Please remember to check your junk/spam folder.
Following our shortlisting process, we will contact candidates to arrange an appropriate time to carry out a face to face interview.
If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check.
Please note CVs or covering letters will not be accepted.
For more information on Sunderland Care and Support, please visit our website;
https://sunderlandcareandsupport.co.uk
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