Internal Sales Coordinator
Waterlooville
Full-Time | Permanent | Office-Based (Monday–Friday)
£25,000 to £29,000 depending on experience
This is a great opportunity to join a business that really looks after its people.
The team works in a friendly, open-plan office where everyone supports each other and pitches in. People stay here, staff turnover is very low, which says a lot about the culture. It's a settled, welcoming environment where new starters are properly trained and supported.
Although the local team feels close knit and down-to-earth, the company is part of a much larger, successful group. That means strong backing, excellent benefits and long-term stability, alongside the feel of a smaller, collaborative office.
The business is doing exceptionally well and continuing to grow, which is why they're now looking to bring in an experienced Internal Sales Coordinator to strengthen the team.
The Role:
This is a relationship led, business-to-business role, not a high-volume call centre position.
You will be managing and supporting business customer accounts, preparing detailed and accurate quotations, and acting as a key point of contact throughout the order process.
Quotations are technical and require careful calculation. You will work with measurements, building systems and pricing structures to ensure accuracy. Full industry and systems training will be provided, but confidence working with numbers and detail is essential.
Responsibilities:
* Managing inbound enquiries from business customers via phone and email
* Preparing detailed quotations involving measurements and pricing calculations
* Maintaining regular contact with customers to build long-term relationships
* Processing orders and ensuring all details are accurate and complete
* Liaising with internal teams regarding stock, scheduling and delivery
* Updating CRM systems and maintaining accurate customer records
* Resolving queries efficiently and professionally
The Person:
* Previous experience in an internal sales, sales support or account management role
* Preferably experience working with business (B2B) customers
* Confidence communicating detailed information to professional clients
* Strong numerical ability and attention to detail
* Experience preparing quotations or working with pricing structures
* Ability to manage workload independently while contributing to a team
Industry experience is not required, full training will be provided. However, experience in a similar B2B role is essential.
Additional information:
Salary up to £29,000 depending on experience
Office-based role, Monday to Friday
Early finish on Fridays (rota basis)
Excellent training and development
Generous holiday allowance
Pension and wider group benefits
Stable, supportive team environment
This role suits someone who enjoys managing customer relationships, takes pride in accuracy, and wants to join a business where people build long-term careers.