Overview
Service Engineer - Fire & Security Systems (Fire alarm, CCTV, Access Control, Intruder)
Location: Glasgow
Salary: Competitive base salary + uncapped Engineer commission scheme
Join Trinity and make a real difference in the central belt of Scotland. In this key role, you’ll keep our clients’ Fire and Security systems performing at their best—safeguarding people, property, and businesses when it matters most.
Responsibilities
* Effectively communicate with customers to ensure a good understanding of system and site status.
* Liaise with service administrators and other internal stakeholders to ensure our service commitments are met.
* Work to a planned service and maintenance schedule, emergency call out requirements. Issue remedial repairs and minor additions to existing installations in line with service administration guidance.
Systems you will work with
* Fire: Gent, Notifier, Advanced, Protec & other open protocol/conventional systems
* CCTV: HikVision, Avigilon, Dahua
* Intruder: Galaxy, Texecom
* Access Control: Paxton, Honeywell, Gallagher
Skills
* Experience in servicing and maintaining fire, security & CCTV systems to relevant British Standards.
* Ability to identify all types of cable associated with fire detection and security systems, and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions.
* A logical approach to system fault diagnosis and rectification.
* Always provide outstanding customer service.
* Excellent verbal and written communication.
Technical knowledge
* Understand the basic building services to test cause and effect of fire alarm interfaces.
* Comprehensive understanding of the causes and cures of fire, intruder, CCTV and access control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.
* Basic Electrical Safety training (ECA).
What Trinity gives you
At Trinity Fire & Security, we reward employees for their work and commitment. Our remuneration package includes a competitive basic salary and the opportunity to earn more through an uncapped commission scheme, as well as paid overtime and travel time. We are committed to providing the training required to support and develop all employees. As you grow with Trinity, you will have opportunities to undertake industry-leading training programmes to excel and progress in your career.
The total package includes:
* Holiday - 23 days plus bank holidays (increases with service)
* Bonus scheme - Uncapped earning potential
* Employee Discount Programme - Discounts and cashback across over 800 national retailers
* Pension scheme - Via Royal London
* Company vehicle - With fuel card
* Paid overtime at enhanced rates alongside travel time
* Employee referral scheme – earn up to £2,000 for each employee you bring into Trinity
* Life Assurance
* Employee Welfare assistance programme
Equal Opportunities
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industries: Facilities Services
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