Customer Relationship Executive- Trade and RetailLocation: NewportWorking Pattern: 9-day fortnight (every other Tuesday off)Working Hours: 07:45 – 17:00Contracted Hours: 37.5 hours per weekSpeedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!As a Customer Relationship Executive, you will play a key role in building and maintaining strong relationships with our clients.You will conduct regular business reviews to ensure customer satisfaction, identify opportunities for growth, and work closely with the sales team to maximise account potential.Working to targets and KPIs is an important part of this role, alongside collaborating with account managers to ensure we consistently deliver excellent service.What You'll NeedStrong interpersonal skills with the ability to build rapport and trust with customersPrevious sales experience with a well-organised approach to workA proactive and hardworking attitude with a strong work ethicAbility to support ESG Strategy – Decade to DeliverDesirableExperience in a client relationship or account management roleProven track record of managing and developing customer relationshipsWork Life Balance at SpeedyWe offer a range of hybrid and flexible working arrangements, alongside our industry-leading Speedy Work Life Balance initiative.For this role, you will benefit from a 9-day fortnight, giving you every other Tuesday off, supporting a better balance between work and personal life. This is part of our commitment to putting our People First.What We Offer26 days holiday (plus bank holidays)Life assurancePension schemeCanteen facilities95% discount across the Speedy brandTraining, development, and career progression opportunitiesVoluntary Health Cash PlanMy Staff Shop discounts and offersGreen Commute Initiative (cycle to work scheme)Employee Assistance Programme (EAP) for wellbeing, legal, and financial supportSpeedy offers a Career Line of Sight, providing clear visibility of progression and growth opportunities across the business.Additional InformationVacancies may close early due to high application volumesSome roles may require DBS, credit, or security clearance checksAll applicants must have the right to work in the UKSpeedy is an equal opportunity employer committed to diversity and inclusion.ESG Governance:https://www.speedyservices.com/esg/governance