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Technical assistant

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BARBOUR
Technical assistant
Posted: 14h ago
Offer description

Overview

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour's wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview: We currently have an opportunity for a Technical Assistant to join our Menswear team based at Barbour House, South Shields. You will be responsible for supporting the Men's Technical team with new season development and production, helping to ensure continuation of delivering premium products in line with the business critical path and budget.


Responsibilities

* Track, chase and book in development samples (from 1st proto to gold seal).
* Measure and review development samples ahead of fit sessions.
* Attend weekly fit sessions, taking notes and photos.
* Support with barcode and care label layout checks/approvals.
* Sending samples and parcels to suppliers, warehouse, customers as needed.
* Support with answering customer service queries as and when needed.
* Support following up wearer trial results and documenting them.
* Support with booking of fit models.
* General admin - liaise with other departments, sales, suppliers, factories, helping to answer queries and resolve any issues raised.
* Maintain storage spaces and clearing samples no longer needed.


Skills and Experience

* A degree within the fashion industry/clothing technology field.
* Basic understanding of pattern cutting, garment construction and fashion manufacture.
* Effective problem solving and decision-making skills.
* Proactive, assertive, organised and capable of prioritising workload and able to deliver to given timelines.
* Excellent communication skills, both written and verbal.
* Computer literate with good Microsoft Office skills.


Benefits

* Discretionary Company bonus scheme
* Staff discount
* Staff shop
* 25 days holiday as standard increasing with length of service plus bank holidays (pro rata)
* Free onsite parking
* Subsidised canteen
* Healthcare Cash Plan
* Access to training and development activities to support your career development
* Operate hybrid & flexible working
* 4pm finish on a Friday
* Wellbeing support
* Refer a friend bonus scheme
* Reward & Recognition Program
* Length of Service Rewards

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

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