Overview
Moore Electrics is an independent, family-owned electrical retailer located in Ballymena, Northern Ireland. The company offers a wide selection of brown and white goods, with many items including free delivery across Northern Ireland, and provides installation services and a service department for repairs and spare parts.
Moore Electrics is looking for a motivated and customer-focused Sales Assistant to join the team. We specialise in the sale of white goods, household appliances, and a wide range of electrical products. If you have a passion for delivering excellent service and the drive to succeed in a retail sales environment, we’d love to hear from you.
About the Role:
As a Sales Assistant, you will be the first point of contact for customers, helping them choose the right products to meet their needs. You will provide friendly, knowledgeable advice on a range of household appliances, ensuring customers leave with confidence in both their purchase and our service. This role requires a blend of technical expertise, customer service skills, and a proactive approach.
Responsibilities
* Greet and assist customers in a professional and approachable manner
* Provide detailed product information and technical advice on household and electrical appliances
* Meet and exceed sales targets while maintaining excellent customer service
* Process sales transactions accurately and efficiently
* Maintain showroom displays, ensuring products are well-presented and stocked
* Handle customer queries, returns, and aftersales support
Essential Skills & Qualifications
* Experience in providing technical support to customers
* Previous experience in sales or customer service (preferably retail)
* Strong communication and interpersonal skills
* Confidence in explaining product features and technical information clearly
* Ability to work effectively as part of a team and independently
* Organised, proactive, and results-driven
* GCSEs (or equivalent) in English and Maths
* Basic IT literacy (e.g., using point-of-sale systems, email, Microsoft Office)
Preferred Skills
* Knowledge of white goods and household appliances
* Ability to drive (useful for deliveries or off-site customer visits)
* Experience in an electrical retail environment
At Moore Electrics, we value people who are enthusiastic, approachable, and eager to learn. If you’re passionate about sales and enjoy helping customers find the right products for their homes, this could be the perfect role for you.
To apply, please send your CV and a short cover note via LinkedIn or directly to info@mooreelectrics.co.uk or contact us at 38-42 Ballymoney Street, Ballymena. Telephone Number: 02825647770
Employment type
* Full-time
Seniority level
* Entry level
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