Salary: £28,000 - 28,000 per year Requirements: Proven experience supporting end users in a multi-site IT environment Strong problem-solving and organisational skills Confident communicator with a customer-focused mindset Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server A proactive approach and willingness to learn new technologies Your own transport is needed for this role due to travel to multiple sites Desirable but not essential: Exposure to Power BI, Docuware, or Merlin ERP Basic coding knowledge or scripting experience Responsibilities: Acting as the first point of contact for IT support across three sites and remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments Technologies: Active Directory ERP Hardware Support Network PostgreSQL Power BI Security SharePoint Office 365 More: We are a growing, multi-site business located in Hull, offering a salary range of £25,000 - £30,000 for the IT Support Technician role. In this hands-on, user-facing position, you will join a close-knit IT technical team with a focus on providing exceptional support. We value your ideas and the genuine impact of your work. Youll enjoy a collaborative, people-focused environment with plenty of variety, autonomy, and opportunities to develop your technical skillset. last updated 14 week of 2026