User Researcher - Consultant
Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products.
Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance.
The Role
As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.
The Responsibilities
* Contribute to creating better products and services that solve users' problems and meets their needs.
* Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.
* Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.
* Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
* Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical c...