Job Description:
Reports to: Director of Finance & Corporate Affairs
Hours: 21 hours per week (0.6 FTE)
Location: 29-31 Montgomery Street, Belfast
Campaign Service/Cause: Volunteering
Remuneration: £25,476 - £27,919 Pro-rata
Overall Purpose of Post
The Volunteer Engagement Co-Ordinator is responsible for volunteer retention and coordination across the organisation. The role ensures adherence to our data management strategy, effective monitoring, evaluation, and learning processes. The postholder will facilitate volunteer recruitment, induction, and support, contribute to service development, and promote good practice in service delivery, evaluation, and quality assurance, collaborating closely with Service Leads & SMT.
Key Responsibilities
1. Volunteer Co-ordination: Develop and refine volunteer recruitment strategies, oversee the volunteer database, maintain an inventory of volunteer needs, process Access NI checks, update role descriptions, organise training, develop new initiatives, promote volunteering, and ensure volunteer retention and recognition.
2. Monitoring, Evaluation and Learning: Support monitoring and evaluation processes, develop case studies, coordinate satisfaction surveys, and ensure evaluation aligns with funding requirements.
3. Quality Assurance and Development: Assist in reviewing and developing policies, maintain standards for volunteer management, promote diversity and inclusion, and support policy updates.
4. Data and Information Management: Follow reporting mechanisms, gather evidence of volunteer impact, analyze statistics, and ensure GDPR compliance.
5. External Relationships: Build and develop stakeholder relationships, attend external meetings, and develop partnerships with relevant organisations.
6. General: Support volunteers as part of a multidisciplinary team, promote Cancer Focus NI, and undertake additional duties as required. Willingness to undertake training and flexible working hours, including evenings and weekends.
Person Specification
Essential Criteria: Experience in delivering volunteer training and organising events, managing people or volunteers, relevant work experience, GCSEs in English and Maths, excellent communication skills, self-management, organisational skills, IT proficiency, teamwork, independence, adaptability, empathy, commitment to values, valid driving licence, and access to transport.
Desirable Criteria: Experience in health and social care, community engagement, developing training programmes, involving volunteers, relevant qualifications, and management qualifications.
Additional Information
Terms include flexible working, annual leave, pension, healthcare, and other benefits. Applicants must provide proof of right to work, undergo background checks, and meet other employment conditions. The role involves travel and requires a valid driving license and insurance.
Application deadline: 5.00pm, 2nd May 2025. Interviews: week commencing 12th May 2025. Submit CV and cover letter to the provided contact details.
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