About John Lobb
John Lobb is a renowned British bootmaker with a bespoke atelier in Paris, a By Request service, and a men's and ready-to-wear collection produced in Northampton.
For over 150 years, John Lobb has upheld the highest standards of craftsmanship and design in creating hand-made shoes and boots. The company has been part of the Hermès group since 1976.
About the Role
We are seeking a highly organized and professional individual to serve as both the welcoming face of our organization and the trusted right hand to our executive team. This dual role requires someone who thrives in a dynamic environment, balancing front-desk responsibilities with high-level administrative support.
Key Responsibilities:
* Front Desk & Reception
o Greet and assist visitors, clients, and partners with professionalism and warmth.
o Manage a busy multi-line phone system and direct inquiries efficiently.
o Oversee incoming/outgoing mail, deliveries, and office supplies.
o Maintain a polished and organized reception area that reflects our brand.
* Executive Support
o Provide proactive calendar management, scheduling meetings, and coordinating travel for executives.
o Prepare correspondence, reports, presentations, and meeting materials with accuracy and discretion.
o Act as a liaison between executives and internal/external stakeholders, ensuring smooth communication.
o Handle confidential information with the utmost integrity and professionalism.
o Assist in planning and coordinating company events, board meetings, and executive projects.
What We're Looking For:
* Exceptional communication and interpersonal skills.
* Strong organizational skills with the ability to multitask and prioritize.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with scheduling tools.
* A polished, professional demeanor and a customer-focused mindset.
* Previous experience as a receptionist, administrative assistant, or executive assistant preferred.
Benefits
All our employees have access to our Health Insurance Scheme AVIVA and a cashback offering with Medicash. We offer 32 holidays including bank holidays, scheduled across the year, in line with production teams. There is a generous factory shop purchasing allowance renewed annually, and regular invitations to Hermès group sales.
Come and join us
This role offers a unique opportunity to contribute to both the daily operations of our office and factory while supporting our leadership team. If you're a proactive problem-solver who thrives on variety, we'd love to meet you. #J-18808-Ljbffr