Fraser Edwards Recruitment are currently recruiting for an experienced Working Supervisor on behalf of our client, operating within secure and high‑compliance residential environments. This is an excellent opportunity for a credible, hands‑on Supervisor with strong technical knowledge who is confident leading from the front in occupied domestic properties.
The Role
As a Working Supervisor, you will oversee day‑to‑day responsive maintenance operations across occupied residential properties. This is a hands‑on role requiring you to balance supervisory responsibilities with active technical involvement on‑site. You will ensure works are delivered safely, efficiently, and right‑first‑time — maintaining high standards of quality, compliance, and resident satisfaction within KPI‑driven environments.
Key Responsibilities
* Supervise and support operatives carrying out responsive repairs and maintenance
* Undertake hands‑on works where required
* Manage urgent repairs, follow‑on works, and in‑day replanning
* Ensure full compliance with Health & Safety legislation and safe systems of work
* Monitor performance against KPIs, quality standards, and SLAs
* Liaise professionally with residents and stakeholders in occupied properties
* Use CAFM/job management systems (e.g. Maximo, Optimise) to manage workflow
* Ensure works are completed to contractual and compliance standards, particularly within secure estates
Hours of Work
* 40 hours per week, Monday to Friday
Essential Requirements
* SSSTS (minimum) - SMSTS desirable
* Valid CSCS Supervisor Card
* Recognised trade qualification (City & Guilds or NVQ Level 2 or 3)
* Proven experience as a Working Supervisor / Working Foreman within responsive maintenance
* Experience working in occupied residential properties
* Strong understanding of Health & Safety legislation
* Experience within KPI‑driven environments
* Ability to use CAFM/job management systems and standard IT tools
* Full UK Driving Licence
* Eligible for, or currently holding, Security Clearance (SC)
Highly Desirable
* Experience working on MOD, social housing, local authority, or government contracts
* Multi‑trade background with strong diagnostic ability
* Experience working in secure or high‑compliance estates
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