About the Role
We’re looking for Customer Experience Consultants who are:
1. Collaborative – thrive in a team environment and build strong relationships
2. Solutions-focused – proactive in problem-solving and process improvement
3. Client-centric – passionate about delivering world-class service. You’ll be the first point of contact for our customers, ensuring every interaction is professional, efficient, and adds value. This is a role where you’ll manage complex cases, work with global accounts, and continuously innovate to improve service delivery.
Key Responsibilities
4. Deliver exceptional customer service and manage escalations
5. Liaise with global stakeholders and third-party suppliers
6. Identify challenges in client supply chains and propose solutions
7. Monitor performance and produce KPI reports
8. Participate in supply chain projects and continuous improvement initiatives
What We’re Looking For
9. Passion for customer satisfaction and service excellence
10. Strong communication and problem-solving skills
11. Ability to work in a fast-paced, evolving environment
12. Previous logistics experience is a plus
13. Proficiency in Microsoft Office
Ready to make an impact? Apply now and join a team that goes all the way for our customers, society, and each other.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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