NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern for this post is: Monday - Friday, 09:00 - 17:00
Please note this post may close early to the volume of response. Please submit your application form as soon as possible.
To plan, organise, prioritise and maintain, the day to day administrative tasks associated with the functionality of the outpatient waiting list service within Cardiac Physiology. Ensure all patients are processed through the outpatient waiting list by priority and ensure the accurate collection and recording of all local and national data required for statistically measuring waiting time purposes. The post holder is responsible for the overall maintenance related to the data accuracy and breacher monitoring of all outpatient waiting lists liaising with service managers and waiting list coordinators where applicable to ensure patients waiting list targets are met.
To be responsible for the receipt and management of all referrals, liaising with clinical staff and at all times adhering to NHSGGC Waiting List Policy. The post holder will liaise with clinicians to plan management for patients, allocate appointments, deal with telephone enquiries from internal/external agencies, ensuring capacity is utilised to full potential. Post holder will ensure accuracy and completeness of data input and will extract, collate and summarise information from the database to provide statistical reports for management.
* Previous Health Records experience essential.
* Desirable that the candidate has experience of using the Patient Management System (PMS)
* Effective communication skills, computer literacy & internet skills required.
* Ability to use initiative.
This post will be based between Queen Elizabeth University Hospital and the New Victoria Hospital
Informal contact: Chris Park, Service Support Manager, 0141 452 3194, christopher.park@ggc.scot.nhs.uk
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
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