Job Description
Domestic Abuse Support Officer – Fixed term/secondment opportunity for 1 year.
* Contract Type: Fixed term/secondment for 1 year
* Working Hours: 37 hours per week (Monday – Friday, 8:30am – 4:50pm)
* Worker Type: Hybrid (office and home working)
* Salary: Grade H – £40,777 - £44,075 per annum
* Location: City Wide
About The Role
We are seeking a compassionate and proactive Domestic Abuse Support Officer to help shape and deliver a person‑centred, informed response to domestic abuse across our housing services. This vital role supports tenants, leaseholders, and colleagues by embedding best practices, policies, and procedures that promote safety, dignity, and empowerment.
You will work closely with housing teams, specialist partners, and community stakeholders to ensure our services meet high standards and align with statutory requirements. A key part of the role involves supporting the implementation of the Domestic Abuse Housing Alliance (DAHA) Accreditation and the continuous improvement framework, helping to drive service development and cultural change.
Your responsibilities will include:
* Advising on case management
* Coordinating with expert external partners
* Delivering training and briefings for diverse audiences
* Promoting awareness of domestic abuse across diverse communities
* Supporting staff well‑being and overseeing Domestic Abuse Workplace Champions
* Contributing to safeguarding and equality initiatives
About You
The ideal candidate will have:
* Knowledge and understanding of the legal and statutory frameworks relating to housing management
* A sound understanding of safeguarding adults and children, as well as trauma‑informed practice
* A sound understanding of the practical, emotional, social and economic issues facing adults and children affected by domestic violence
* Experience in designing and delivering engaging training and briefings for diverse audiences
* Resilience and ability to manage highly emotive situations
* Empathy and non‑judgmental approach, with strong interpersonal and customer service skills
Please ensure you demonstrate clearly how you meet the six requirements in your CV and supporting documents.
Closing Date & Interview
Closing Date: 12th November 2025 (midnight). Interview date: 19th November.
Contact & Application
For any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk. If you have any technical issues when completing your application, please contact our Employee Service Centre at https://emss.freshdesk.com/support/home.
By applying to this job, you agree to our Terms & Conditions.
Benefits
* 26 days annual leave (rising to 33 days after 5 years of service) plus bank holidays, with the ability to buy additional leave annually
* Access to a generous, defined benefit pension scheme offering 17.9%
* Smart Working to support work-life balance
* Health and wellbeing benefits including access to our Employee Assistance Programme
* Discounted membership at selected local sports and fitness centres, cinema, shopping and more
Equality & Diversity
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from individuals from minority ethnic communities, LGBTQ+ and disabled backgrounds to better reflect our local population. We support flexible working arrangements wherever possible.
#J-18808-Ljbffr