Product Support Specialist Coffee and Vending Machine Manufacturer
Location: Birmingham, Wolverhampton, Walsall, West Bromwich, Kidderminster, Stourbridge, Telford, Worcester, Coventry, Redditch, Cannock, Stafford, Solihull, Lichfield.
Package: £33,000 - £36,000 Basic, Company Car, plus other Company Benefits.
The Company
Our client is a market-leading manufacturer of vending and HoReCa (Hotel, Restaurant, Café) equipment with a strong presence across the UK, Ireland, and Europe. Known for innovation, quality, and exceptional after-sales support, they are now seeking a Midlands-based Product Support Specialist to join their UK Technical Team. This is a fantastic opportunity to join a stable and forward-thinking business that values customer service and technical excellence.
The Role
As a Product Support Specialist, you will be responsible for delivering expert field-based technical support to key accounts across the UK and Ireland, ensuring a high level of customer satisfaction. Youll be the technical go-to person for installations, troubleshooting, on-site repairs, training, and technical advice.
This role involves travel across the UK and Ireland, with occasional travel across Europe as part of international support and training initiatives.
Key responsibilities include:
1. Providing onsite technical support and fault...