What you'll be doing The Infrastructure Lead is responsible for developing and maintaining the core IT infrastructure across Rayner globally. Working closely with the IT Team and a range of third-party providers, the position plays a crucial role in providing technical support and assistance to our internal users, supporting, and administering technology platforms and helping to continuously improve our IT capabilities and processes. Guiding the further development of core infrastructure (cloud, servers, networks, security controls) across Rayner Provide input to project teams on infrastructure considerations arising from new projects. Act as the technical lead for new projects when required. Provide on-going post-implementation support for newly delivered technologies; driving testing, planning, execution, and optimisation support Cyber security and information assurance: support and assist with queries and investigations and inform on hardened configuration of IT infrastructure. Collaborating with end-users to understand business needs to identify best solutions. Log Incidents for faults captured, liaising with third party providers as required. Managing and maintaining Infrastructure security updates and patching. Ensure system configuration, performance, and availability. Performing day-to-day operations, maintenance, support, and troubleshooting activities through prioritisation of requests Performing knowledge transfer to the internal IT support team to enable them to provide first line support of Infrastructure service requests. Contribute to the continuous development of the IT function at Rayner. What Experience Do You Need Experience in a technical infrastructure maintenance and delivery role. Rigorous approach to project delivery including change management, risk management and reporting on project progress. What Technical Experience Do You Need: Windows server stack - AD / Group Policy / DNS DHCP Enterprise firewalls, switches, and Wi-Fi Virtualisation technologies MS Cloud Infrastructure- InTune / Autopilot / Azure / Entra / 365 Exchange MS Defender / Sentinel security controls and configuration WSUS patch management Virtualisation technologies Backup technologies A minimum of five years in a technical IT role Highly proficient in network and infrastructure technologies Sound understanding of the function of an IT Department and IT frameworks (e.g. ITIL) What We Can Offer You Private healthcare Wellbeing reimbursement scheme up to £300.00 a year Monthly yoga sessions and quarterly massages Annual programme of fun events On site restaurant Enhanced maternity & paternity leave