Internal Account Manager
Location: North Yorkshire
Salary: Competitive dependent on experience
We are working with a well established UK-based supplier of essential products and services for businesses. With a strong reputation for customer service and product quality they are now seeking a motivated Internal Account Manager to join their dynamic team.
About the Role
This is a fantastic opportunity for a proactive and customer focused professional to manage and grow existing client relationships. You will act as the main point of contact for a portfolio of key accounts ensuring excellent service delivery identifying upselling opportunities and working closely with the external sales and operations teams to meet client needs.
Key Responsibilities
✅ Build and maintain strong relationships with existing customers
✅ Act as the main point of contact for client enquiries orders and service issues
✅ Identify opportunities to upsell and cross sell products and services
✅ Work closely with internal departments to ensure smooth order processing and delivery
✅ Provide accurate quotations and process customer orders efficiently
✅ Maintain accurate records of customer interactions using the CRM system
✅ Support the external sales team with account insights and customer updates
About You
✔ You have previous experience in an account management customer service or sales support role
✔ Strong communication and relationship building skills
✔ Excellent organisational abilities with attention to detail
✔ Comfortable working in a fast paced environment managing multiple priorities
✔ A proactive problem solver who takes ownership of customer satisfaction
✔ Confident using CRM systems and Microsoft Office applications
Why Join
* Be part of a friendly close knit team in a respected UK business
* Opportunity to take ownership of key customer relationships and drive growth
* Career development opportunities in a successful and growing company
* On site role with a supportive and collaborative working environment
How to Apply
If you are a customer focused professional looking to develop your career in account management we would love to hear from you Please submit your CV and a short cover letter outlining your relevant experience