We are seeking a friendly, organised and customer-focused Admissions and Enquiries Assistant to support prospective learners from their first enquiry through to enrolment across our Further and Higher Education provision. This is a key front-line role within the Admissions and Enquiries team, providing accurate information, advice and administrative support to ensure a positive and engaging experience for applicants. Working closely with colleagues across the organisation, you will help maintain accurate learner records, meet application timescales and contribute to the continuous improvement of admissions processes. Essential Criteria Level 2 qualification or above (or equivalent relevant experience), plus GCSE English and Maths at grade C/4 or above Experience in an administrative, data-focused or customer-facing role Strong IT skills, including confident use of Microsoft Office applications Excellent communication skills, both written and verbal High attention to detail with a strong commitment to customer service Key Responsibilities Respond promptly and professionally to course and admissions enquiries from prospective students Provide clear and accurate information on courses, entry requirements and admissions processes Process FE and HE applications within agreed timescales Maintain accurate and up-to-date learner records and data systems Work collaboratively with colleagues to improve and streamline admissions processes Support the day-to-day administration of the Admissions and Enquiries team Contribute to a positive, inclusive and supportive student experience Why Join Us? Competitive salary 30 Bookable annual leave days, bank holidays, and 2 weeks off at Christmas. Professional development opportunities. Access to same-day GP appointments, high street discounts, discounted hair and beauty treatments, electric car scheme. On-site gym & florist (site dependent). Access to our In-house Food Hall & Coffee Shops Additional Information Safer Recruitment: As part of the recruitment process and in line with keeping children safe in education, we will conduct social media checks on shortlisted candidates. Additionally, before commencing employment, all employees undergo safer recruitment checks, including an enhanced DBS. Right to Work: Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Closing date: 29th May 2026 Interview will be held on 11th June 2026 If you would like to discuss the role informally or have any questions, please contact .