Insurance Product Executive
Location: Hybrid – 1 day per week in East Grinstead, ideally suited to candidates based in London, Kent or Sussex
Type: Permanent, Full Time
Overview
This role is within the Insurance & Financial Services department, focusing on developing and overseeing member-facing insurance products such as travel, health, caravanning, and ferry insurance. The successful candidate will act as an internal expert, ensuring products meet regulatory standards, respond to member feedback, and remain competitive.
Responsibilities
* Ensure insurance products comply with regulatory requirements
* Respond to member feedback and improve products accordingly
* Support call centre queries (~20% of time)
* Assist with claims analysis and documentation
Qualifications
* Strong understanding of insurance products, preferably travel, health, or niche cover
* Experience with regulated products (FCA knowledge is a plus)
* Analytical skills with experience reviewing claims data and trends
* Member-focused approach with empathy
* Excellent communication skills, both written and verbal
* Organized and detail-oriented, proficient with tools like Google Workspace
* Experience in product support or technical customer service
Application Process
Please send your CV to apply. Due to high application volume, only successful candidates will be contacted within 10 working days. If you do not hear from us, please consider your application unsuccessful.
Membership Bespoke is acting as the recruitment agency for this role and encourages applications from all qualified candidates regardless of background.
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