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Administration assistant

Shrewsbury
Shrewsbury and Telford Hospital NHS Trust
Administration
Posted: 1h ago
Offer description

Job overview

We have an exciting opportunity for two Administration Assistants to join the General Surgery team.

The successful applicants will have good IT skills and be able to work effectively with multiple teams. Excellent telephone skills, confidence, and a positive, helpful manner are essential.

We are offering two full-time positions.

Main duties of the job

* Provide efficient and comprehensive administrative support for the Secretary/PA, prioritising work to meet deadlines.
* Be fully conversant with all Microsoft applications, including Word, Publisher, PowerPoint, Excel, and Access.
* Use Microsoft Office to produce letters, memos, and other documents as requested.
* Answer telephone calls promptly and courteously, assist callers or redirect calls as appropriate.
* Handle queries from colleagues and external organisations efficiently, producing file notes as needed.
* Manage incoming correspondence, undertake photocopying tasks, maintain the photocopier, liaise with engineers, and ensure stocks of peripherals are available.
* Maintain an accurate and prompt filing system.
* Prepare papers as required.
* Retrieve medical records and update tracking systems.
* Support other staff with various administrative duties in a professional manner.

Working for your organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

Our mission is to provide high-quality, safe care to our patients in an environment our staff are proud of.

Our vision, 'To provide excellent care for the communities we serve,' is a promise we uphold daily. Guided by our core values—Partnering, Ambitious, Caring, and Trusted—we aim to make a meaningful difference in the lives of our patients and their families.

If you're ready to be part of a team committed to continuous improvement, join us and help make a difference!

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