Overview
Retail Sales Assistant - Jollyes The Pet People - Peterborough. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for Best Retailer 2024 (under £250m t/o), and listed in the Sunday Times Best Places to Work you really can be sure you\'re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we\'re friendly to pets, people and the planet too!
At Jollyes, we\'re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it\'s needed most.
Responsibilities
* Help store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service.
* Uphold great store standards with available stock and clean, tidy presentation.
* Promote responsible pet ownership and represent the Jollyes brand values: Genuine, Wise, Focused, Eager, Together.
* Act as an ambassador for the brand, ensuring high levels of customer service and a hands-on approach in a fast-paced retail environment.
* Be flexible to cover shifts including evenings and weekends.
* Support colleagues in achieving store goals and customer satisfaction.
Benefits and Compensation
* Salary: £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. (terms apply).
* iTrent financial wellbeing package, Wagestream earnings access, employee discounts, and various savings benefits.
* Retail Trust membership, colleagues’ discounts on up to 800 retailers, and wellbeing & medical support services.
* 30% off Jollyes branded products (20% off other in-store brands for pet needs) with additional discounts for groomers and pet clinics.
* Workplace pension scheme (Legal & General) with employer/employee contributions as stated.
* Free uniform and on-site parking; additional paid leave for weddings, new pets, and birthdays; enhanced maternity leave options.
* Learning & development for progression into specialist, key holder, or management roles.
Requirements
* Enjoy working in a fast-paced retail environment with a hands-on approach.
* Experience in a customer-facing role is preferred.
* Flexible to cover shifts over 7 days, including evenings and weekends.
* Part-time, permanent position; 8 hours per week (pro rata for part-time colleagues).
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