Role:
Salary: Band 3, £25,098 per annum
Location: You will be predominantly based from Bedlington Police Station whilst training is undertaken, then agile (home based as well as the requirement to work from Bedlington Police Station)
Hours/Contract: 37 hours per week, permanent
Working for #TeamNP
Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.
As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.
As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.
Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.
Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.
Learn about our
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Information Management Department as a PNC Support Services Administrator.
As A PNC Support Services Administrator, you will maintain and update the Police National Computer (PNC) and other internal electronic systems. You will coordinate with colleagues and partner agencies. Manage processes related to force-wide DVLA liaison and inquiries, various types of warrant circulation and monitoring, HM court results/queries, and general enquiries.
What you’ll do
1. Update Systems: Ensure local and national systems are updated timely with accurate information to maintain reliable records and support user requirements. Liaise with stakeholders to minimize risk.
2. Handle Requests: Receive and act on requests from internal departments and external agencies in compliance with legislation and guidelines. Confidently challenge non-compliant requests.
3. Manage Warrants: Create and maintain accurate warrant information on local and national systems. Use initiative to gather additional information for offender apprehension and monitor warrants.
4. Effective Communication: Communicate promptly with colleagues and partners to resolve issues and support effective police and partnership operations.
5. Research and Resolve: Research information for departments to resolve issues on PNC records, including potential duplicates or incomplete adjudications.