Service & Maintenance Coordinator
Location: Durham, UK
Salary: £27,000 £30,000 per annum (DOE)
Standard Hours: 42.5hrs per week
Type of Employment: Full-Time, Permanent opportunity
Years of relevant experience: 2-3 years of experience desirable
Join Our Team Service & Management Coordinator
We are looking for a Service & Management Coordinator to join our Facilities Management team! This role is ideal for a resourceful, self-motivated, and proactive problem-solver who thrives in a fast-paced environment. If you have a "can-do" attitude and a customer-focused mindset, we want to hear from you!
What Youll Be Doing:
* Handling service maintenance queries and coordinating job assignments
* Communicating with clients and providing clear, professional responses
* Raising invoices for scheduled maintenance and remedial works
* Preparing and sending documentation to customers
* Creating quotations and ensuring timely delivery to customers
* Reporting on customer accounts and maintaining accurate records
* Preparing RAMS & Permits where required
* Liaising with internal teams and engineers to ensure targets are met
What Were Looking For: