Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Your role will report directly to the General Manager and you will be responsible for managing the revenue strategy of the hotel, in collaboration with the General Manager, Director of Sales and Marketing, alongside the Group Director Revenue & Distribution.
As a valued part of the Forte family, you will:
Lead an outstanding team by setting high standards, provide guidance and development opportunities in order to achieve consistently high levels of service
Develop and implement revenue management strategies to optimise RevPAR, ADR, and occupancy
Provide revenue management expertise and leadership to the hotels General Manager, Sales, Marketing, & Reservation leaders
Monitor daily booking pace, pick-up trends, and market demand to adjust pricing and inventory accordingly
Conduct competitive market analysis and benchmarking to maintain a strong market position.
Manage rate distribution across OTAs, GDS, brand websites, and direct booking channels.
Monitor channel performance and optimise distribution mix
Produce accurate revenue forecasts (daily, weekly, monthly, and annual)
Compile the annual Rooms budget to ensure relevant growth year on year
Collaborate with all relevant rooms generating departments specifically reservations, sales and front office to align pricing strategies with sales initiatives
Analyse group and corporate business opportunities to determine optimal pricing and availability
Prepare revenue reports and present insights and recommendations to senior management.
Ensure correct configuration of rates, packages across Opera and other distribution channels
Update market knowledge and align strategies and approaches accordingly
Explore opportunities that drive profit, create value for guests, and work with the Executive Team and Heads of Department to drive the business forward
Seek opportunities to learn and to develop others, driving performance of the department and the hotel
Be knowledgeable of our markets, competitors and business model
Ensure the department consistently delivers service standards
Working in innovative ways to maintain a competitive edge and keep the company moving forward
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
High personal and professional standards
Clear leadership, ability to inspire others and positively embrace change
Ability to see the whole picture, see relationships and draw broad coherent frameworks
Excellent technical ability, skills and knowledge
Forward thinking, analytical and collaborative
Strong excel and revenue management systems expertise
Excellent communication skills with colleagues, guests and management team
Thorough practical knowledge of global service standards, the department, individual roles and responsibilities
Confidence to lead, encourage, motivate and guide the team to exceed expectations
Previous experience in revenue management systems is essential and knowledge of Opera, IDeaS, Lighthouse, Fairmas, CoStar, Hotel IQ, RNA, Sabre/Synxis are desirable
Previous experience in a luxury five star environment is desirable
Why working with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Incentive bonus scheme
Salary exchange pension
Private medical
Discounted rates across our collection of iconic hotels
50% discount on food and beverage
25% discount on Spa Treatments
20% discount on Health Spa products
Employee Assistance Programme
Meals on duty
Social activities and events
Learning and development opportunities
Recognition programs
Annual awards
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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