Customer Advisor - Retail Change
Full time 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am pm
UK Notional hourly rate £12.71 per hour (Inclusive of an £0.27 per hour, store specific location allowance)
B&Q Cheltenham
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Retail Change Customer Advisor and you'll be a big part of this.
Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. When we need to update our ranges in store, you will help make this happen by safely changing the layout and shining the spotlight on new, exciting products. In times where no change is happening, you'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
A great communicator who can think clearly and make sound plans no matter how busy things get, you'll feel right at home with us. You're an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and