About the Role:
We are looking for a professional and reliable individual to join our team as a Front Desk Receptionist & Security Support Officer at a leading university campus in Central London.
This is a key front-of-house role requiring a blend of excellent customer service and site security awareness. You will act as the first point of contact for students, staff, and visitors, while also supporting the evening security of the building.
This position is available during term time only, with occasional additional hours to cover planned/unplanned absences or special events.
Key Responsibilities:
* Welcome and assist all visitors, students, and staff at reception
* Maintain a secure and professional front desk presence
* Monitor access control, check IDs, and follow visitor protocols
* Support the safety and security of the premises during shift hours
* Log incidents and escalate issues where necessary
* Assist with general enquiries and ensure a smooth handover to day staff
* Provide flexible cover when required
Requirements:
* Valid SIA Licence (essential)
* Previous experience in a receptionist, security, or front-of-house role
* Excellent communication and interpersonal skills
* Professional appearance and demeanour
* Ability to remain calm and confident under pressure
* Strong attention to detail and a proactive attitude
* Right to work in the UK
Working Pattern:
* Monday to Thursday: 3:00 PM – 9:30 PM
* Term time only (aligned with the academic calendar)
* Additional cover hours may be offered with advance notice
Job Type: Part-time
Pay: £13.85-£15.00 per hour
Expected hours: 26 per week
Work Location: In person