Housing Support Assessor
Alliance Homes
* Bristol Area
* £27,846 per year
* Permanent
* Full-time
* 19 hours ago
Actual Salary - £22,577 per annum
30 hours per week
We have an exciting opportunity to join our Community Service Team as our next Housing Support Assessor. This function will be the first point of contact for customers who require access to support, information or advice to support tenancy sustainment and prevent homelessness or housing crisis. You will conduct assessments in the manner most accessible to the customer, such as telephone, video calling, face to face and by email, whilst keeping case notes and reporting systems up-to-date. You, through your role, will promote independence, reduce social isolation and support access to community services.
About you:
* You will have previous experience preferably in a Housing Support environment, but this could also be in social care or a customer focussed environment.
* As you will be working with customers 1-to-1, you will have strong verbal and written communication skills, including good negotiation and advocacy skills.
* Working with case notes, you will also have strong attention to detail.
* The successful candidate will also be subject to a satisfactory Enhanced DBS check.
* Due to the nature of the role, a full driving licence with your access to your own car is required or alternative transport.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role takes your interest, then apply now!
At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be.
* AMBITIOUS FOR ALL - We are one team, aiming high for our customers.
* GENUINE - We are authentic and encourage everyone to be themselves.
* AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration.
* MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact.
* EFFECTIVE - We are professional and can be relied on to achieve consistently good results.
Alliance Homes
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Actual Salary - £22,577 per annum30 hours per weekWe have an exciting opportunity to join our Community Service Team as our next Housing Support Assessor.This function will be the first point of contact for customers who require access to support, information or advice to support tenancy sustainment and prevent homelessness or housing crisis.You will conduct assessments in the manner most accessible to the customer, such as telephone, video calling, face to face and by email, whilst keeping case notes and reporting systems up-to-date.You, through your role, will promote independence, reduce social isolation and support access to community services.About you:You will have previous experience preferably in a Housing Support environment, but this could also be in social care or a customer focussed environment.As you will be working with customers 1-to-1, you will have strong verbal and written communication skills, including good negotiation and advocacy skills.Working with case notes, you
will also have strong attention to detail.The successful candidate will also be subject to a satisfactory Enhanced DBS check. Due to the nature of the role, a full driving licence with your access to your own car is required or alternative transport.We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role takes your interest, then apply now!At Alliance we want to create places to live that our customers are proud to call home.Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be.AMBITIOUS FOR ALL - We are one team, aiming high for our customers.GENUINE - We are authentic and encourage everyone to be themselves.AWAKE TO OPPORTUNITY - We are constantly curious and drive
innovation through collaboration.MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact.EFFECTIVE - We are professional and can be relied on to achieve consistently good results.
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