Job Description
The Operations Management Reporting Analyst is responsible for the day-to-day
maintenance and delivery of management reporting within the Risk and Control function
The purpose of the role is to support the department's decision-making processes by
providing timely, accurate, and insightful information through designing, developing, and
maintaining management reports and dashboards that effectively communicate key
performance indicators (KPIs) and trends across various business units. As such the
primary focus of this role is the collation, transformation and visualisation of data relating
to Operations activity and risk management reporting.
Responsibilities
Timely and accurate delivery of key risk management reporting to Operations
leadership team
Designing and implementing robust data management and management
information solutions
Ensuring data quality controls in place to ensure the integrity of management
reporting
Ensuring adequate written and procedures/working instructions
Escalating promptly new risks and issues to the Head of Operations Control
Identifying risks and trends through business data and providing feedback to
stakeholders
Undertaking regular reviews of management information within the Operations
department to ensure that these are fit for purpose.
Working collaboratively with the Operations teams on risk management and
control enhancements (but without doing the work for them).
Leadership and accountability
Leading the design and implementation of any new management reporting
Leading the department's definition of management information standards
Facilitating tactical and strategic changes and enhancements to existing reporting
Steering the department's adoption of technologies for improved data
management and business intelligence
Stakeholder management
Working collaboratively and effectively to ensure that the service provided is
delivered to an excellent standard
Working collaboratively and effectively with other Operations teams in all global
locations to enable excellent service to be delivered by the Risk and Control
department to internal and external clients.
Ensuring that you work collaboratively with other departments in the Bank,
particularly when providing information, contributing to Bank-wide
initiatives/projects, and reporting information to management
Contribution to the content and presentation of appropriate management forums
within the department
Processes and procedures
Executing management reporting processes in line with agreed procedures
Provision of scheduled (daily, weekly, monthly) and ad hoc reporting requirements
Taking proactive steps to optimise MI production processes on a continuous basis.
Providing support and oversight of Operations teams to ensure that change is
effectively embedded in the Operations department
Identifying and pursuing the automation of existing manual reporting processes
Skills and knowledge
Demonstrate continuous development in knowledge and skills relevant to this role
(with line manager support where appropriate).
Staying abreast of industry matters and technological developments including
evolving standards or new working practices
Demonstrating continuous improvement in own personal development i.e.
knowledge/skills but also via proactive steps to optimise processes performed.
Preferred qualifications:
Degree qualified
Previous experience working in an Operations function within a financial
institution (whether in a control or other capacity)
At least 2-3 years of previous experience in the design and production of business
management information reporting
Previous experience of risk monitoring and oversight responsibilities
Knowledge, technical skills and expertise:
Understanding of UK banking business and Operations
Knowledge of risk analysis and management methodologies and practices
Demonstrable experience in utilising common data management and business
intelligence software available to the Bank e.g. Excel, SAP BI, Power BI, Power
Automate, Power Query, Alteryx, etc