Location: Worcester - Onsite
Hours: 37 hours per week
We are recruiting a Manufacturing IT OR OT Support Technician to support a leading Energy-sector manufacturing site in Worcester. This is a hands‑on, site-based role to ensuring secure, reliable, and standardised digital operations across production systems, supporting both local initiatives and global digitalisation programmes.
Role Purpose
The Manufacturing IT/OT Support Technician role focuses on IT/OT system support, network connectivity, and industrial cybersecurity. Working within a small technical team, you will support manufacturing operations while contributing to wider digitalisation initiatives.
You will support and maintain IT and operational technology systems in a manufacturing environment and cybersecurity for production operations while working closely with engineering and IT teams.
Key Responsibilities
* Provide hands‑on IT/OT support for manufacturing systems and production environments
* Support IT/OT projects, ensuring alignment with global standards and cybersecurity requirements
* Maintain secure OT network connectivity, including vendor and external equipment
* Collaborate with engineering, operations, and IT teams to maximise uptime and performance
* Support IT Technical User Support activities, including holiday cover
* Assist with asset management, documentation, and business continuity planning.
Experience and Qualifications
Required
* Manufacturing IT / OT Support Technician will have degree in Information Technology, Engineering, or a related discipline.
* Experience in a technical support role, ideally within industrial manufacturing or Energy-sector OT environments
* Good understanding of Troubleshooting and IT networking fundamentals
* Awareness of cybersecurity frameworks and industrial cybersecurity standards.
Preferred
* Experience with IOT connectivity (e.g. OPC UA)
* Exposure to cloud platforms such as AWS Connected Factory
* Familiarity with OT equipment including PLCs, HMIs, and industrial sensors
Interested?
Apply today or contact us to learn more about this opportunity within a major Energy-sector manufacturing environment.
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