Counter Assistant – WHSmith – Stirling Post Office
Contract Type: Permanent
Working hours: Hours per week (Monday and Friday all day plus another half day). Previous Post Office counter / Cash handling experience preferred; however, full training will be provided to the successful candidate. Additional hours may be available throughout the year to cover holidays and sickness, requiring flexibility.
As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to handle bills and banking. We want our customers and colleagues to be proud they’re sharing their journeys with us.
What being a Counter Assistant involves:
1. Delivering exceptional customer service to all customers.
2. Managing queues and ensuring customers can access services quickly and easily.
3. Maintaining high standards of governance and attention to detail.
4. Being a supportive team member.
What we look for in our Counter Assistants:
1. A passion for providing excellent customer experiences.
2. Confidence in team communication.
3. Motivation to achieve high standards and results.
4. Adaptability to meet company needs and goals.
Our rewards:
We recognize your hard work with a competitive salary, pension scheme, paid annual leave, and employee discounts. Additionally, we offer deals from retail partners to help you save money and create memories, whether through meals, adventures, or entertainment.
Our Employee Assistance Programme provides support for your wellbeing—physical, mental, and financial.
About us:
WHSmith has been a staple on the high street and in our customers’ hearts for decades. Our stores celebrate milestones with cards and gifts, offer escape and education through our books, and facilitate communication and currency services in our Post Office Stores.
We are proud to be an inclusive employer, welcoming everyone to be themselves at WHSmith.
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