Overview
LEASING ASSOCIATE – LONDON – £30K
OPR are working exclusively with a leading residential operator to source a proactive and customer-focused Leasing Associate for a flagship property in Southfields, London. This is a brilliant opportunity for someone who enjoys a varied role, thrives in a fast-paced environment, and takes pride in delivering high-quality customer service while supporting a vibrant residential community.
Responsibilities
* Act as the first point of contact for prospective members via phone, email, live chat, and in-person enquiries
* Conduct property tours (virtual and in-person), showcasing apartments and the community lifestyle
* Guide prospects through the application and leasing process efficiently and professionally
* Maintain accurate records of leads, follow-ups, and leasing activity in CRM systems
* Proactively manage lease renewals, supporting retention and building strong resident relationships
* Support new members during move-in, ensuring a smooth transition and positive first impression
* Liaise with marketing, operations, and community teams to align on leasing goals and campaigns
* Stay informed on local market conditions, competitor offerings, and pricing strategies
About You
* Experience in sales, leasing, or customer service, ideally within residential property, hospitality, or BTR sectors
* Strong communication and relationship-building skills with a customer-first mindset
* Comfortable using CRM systems and digital communication tools
* Motivated, proactive, and driven to achieve individual and team targets
* Organised, professional, and able to thrive in a fast-paced environment
Why Apply?
* Join a purpose-led residential operator committed to creating sustainable, high-quality homes
* Work directly with a collaborative and experienced team in a dynamic environment
* Opportunity to develop your career within the residential leasing sector
* Competitive salary of £30,000 per year
* 40-hour week: Monday–Friday, 9am–6pm or 10am–7pm, with one weekend day (Saturday or Sunday) required during peak leasing cycles and a day off in lieu
How to Apply
Interested? If this sounds like your kind of role, we’d love to hear from you.
Please get in touch with Katie Altoft at katie@onepropertyrecruitment.co.uk.
One Property Recruitment are specialists in the real estate sector covering block and estate management, Build To Rent, financial services, commercial and facilities management. We’re reshaping careers and lives through a gold standard of property recruitment by connecting exceptional talent with leading organisations. Passionate about real estate, our team works tirelessly to attract, nurture, and connect the best talent to drive industry success.
Please note: Due to a high volume of applicants, should you not hear from us within 5 working days, you may assume your application has been unsuccessful.
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