Job Description
Why Join This Opportunity?
* Ideal step‑up role for an Account Manager within MSP or IT services
* Structured environment with strong mentoring and support
* Exposure to modern cloud and cyber security solutions
* Clear progression path into senior account management
* Collaborative, commercially focused culture
The Role
This role focuses on managing and developing a portfolio of existing customers, ensuring high service levels while identifying opportunities to grow accounts through additional managed services and solutions.
Key Responsibilities
* Manage day‑to‑day relationships with assigned customer accounts
* Support renewals and contract extensions
* Identify upsell and cross‑sell opportunities
* Coordinate with internal teams to ensure smooth delivery
* Support account planning and customer reviews
* Maintain accurate forecasts and pipeline reporting
What We’re Looking For
Essential
* Experience in account management within MSP, IT services or technology
* Strong customer relationship skills
* Commercial awareness and attention to detail
* Organised and proactive working style
Desirable
* Exposure to managed services, cloud or cyber security
Ambition to progress into a senior commercial role
Call to Action
If you’re looking to build a long‑term career in account management within a growing technology business, apply now.